Vulnerable Customer Awareness

Overview

This short course provides those in the financial sector with the knowledge, skills, and toolkit needed to spot a customer might be vulnerable and to access signposting options to support them.

Who should attend

Anyone who potentially interacts with customers who might be vulnerable in a corporate workplace.

We have been awarded CPD accreditation for this course. CPD (Continuing Professional Development) represents learning activities where professionals can engage to develop and enhance their knowledge and skills. This course can be used to track your career advancement and sustain professional qualifications. We provide a certificate upon successfully completing this course so you can formally record your CPD.

Train your team

This course can be delivered virtually or on-site for corporate teams of more than 6 people and can be tailored to your specific requirements. For details contact WellbeingSolutions@islelisten.im

The Isle Listen experience

Expert trainers – passionate specialists who keep up to date with the latest trends.

Quality delivery – our warm and welcoming training facilities create a comfortable and engaging learning environment.

Practical training methods – theory and practical based training to put into practice.

Small class size – No more than 16 people to ensure you get the most from our courses.

Supporting your community – by training with us, you enable us to support the mental health of young people, free of charge.